Privacy and cookies policy
1. Who is responsible for your data?
The joint controllers are Paweł Jóźwiak and Daniel Jóźwiak, partners of HAVEN Nieruchomości s.c., ul. Kupiecka 17, 62-020 Swarzędz, Poland. For data protection enquiries, email rodo@haven.pl or call 61 646 00 56.
2. What data do we collect and why?
We process the contact details, message, property information or search criteria you provide. Our forms require your first name or full name and your phone number. Email is optional. Other required fields are marked. Without the required information, we may be unable to handle your enquiry. Your message goes to our office or the listing agent. Sending an enquiry does not constitute consent to receive advertising or newsletters.
- Enquiries, requests and steps before working together — Article 6(1)(b) GDPR when we take steps at your request before entering into a contract. For other correspondence, we rely on our legitimate interest in responding under Article 6(1)(f).
- Website security and protection of legal claims — Article 6(1)(f) GDPR. For these purposes, we process technical data such as your IP address and browser information.
- Legal obligations arising from our work together — Article 6(1)(c) GDPR.
- Optional maps, analytics and advertising — Your consent. Where personal data is processed, we rely on Article 6(1)(a) GDPR.
3. How long do we keep your data?
We retain correspondence while we deal with your enquiry or carry out an agreed search. After contact ends, we retain only the data needed to meet legal obligations or protect legal claims, until the relevant statutory periods expire or the dispute ends. We keep data processed solely on the basis of consent until you withdraw consent or until the purpose ends, whichever comes first. We may retain a record of consent to demonstrate that earlier processing was lawful.
4. Cookies and your choices
Cookies and browser storage help the website work. Essential functions operate without consent. You can accept or decline Google Maps, analytics and advertising separately. You can change your choices at any time in , which are also available in the footer. Listings and contact options remain available if you decline.
| Function | Purpose | Retention period |
|---|---|---|
| Form security | Prevents abuse and duplicate submissions. | The cookie lasts until the end of the browser session. Attempt counters are kept until the first request on the following day. |
| Cookie settings | Stores your choices in the browser. | Until you change your choices or clear the site data. |
| Listings | Remembers your filters and your position in the list. | Until the end of the browser tab session. |
Google Maps shows the location of a property and its surroundings.
Google Analytics 4 measures visits, clicks on contact options and successful submissions. We exclude form contents, names, phone numbers and email addresses from analytics data. Google specifies a standard GA4 cookie lifetime of 2 years, which may be renewed on later visits.
Google Ads supports ad performance measurement, remarketing and the personalisation of HAVEN ads. Processing for these purposes takes place when the service is enabled and you have consented. We do not make decisions based solely on automated processing that have legal or similarly significant effects on you.
Google services may receive technical data and browser identifiers. For details, including how long individual cookies last, see Google’s information about cookies. You can withdraw consent without affecting the lawfulness of earlier processing.
5. Who may receive your data?
Recipients may include authorised people at HAVEN, our hosting, email and technical support providers, the operator of Asari and, where necessary, advisers and competent authorities. When fonts or images load, Google Fonts and image providers may receive technical connection data such as your IP address. These resources may load before you make your optional consent choices.
Google Ireland Limited provides the Google services. Data may be processed outside the European Economic Area, including in the United States. Google uses the EU–US Data Privacy Framework and, where appropriate, standard contractual clauses. Details of the safeguards and their terms are available in Google’s data transfer framework. See also Google’s Privacy Policy.
6. What are your rights?
Under the GDPR, you may request access to your data and a copy of it, rectification, erasure, restriction of processing and data portability. You may object to processing based on our legitimate interests and withdraw consent. Contact us at rodo@haven.pl. You may also lodge a complaint with the President of the Polish Personal Data Protection Office at uodo.gov.pl.
We publish the current policy on this page. We update it when our services or data processing practices change.